Free Shipping
Free Shipping Overview
We offer free shipping on qualifying orders valued at $2,400 or higher. Shipping is available to one of the 48 contiguous states, excluding Alaska and Hawaii.
Free shipping applies to standard qualifying delivery conditions. Additional charges may apply when the delivery address has difficult access, non-standard delivery requirements, special handling needs, or other delivery terms not calculated at checkout.
Delivery Location Requirements
Cabinet orders are commonly shipped by freight carrier. Please make sure your delivery address can safely accommodate large commercial trucks.
Commercial Truck Access
The delivery location should be accessible for commercial 18-wheeler trucks. Limited access locations may require additional arrangements or charges.
Outside Delivery
Deliveries are not made inside the customer’s home. The order is delivered outside, such as near the front or back of the house, depending on carrier access.
Garage Placement
Some shipping companies may place the order in the garage when access is available and nothing prevents the carrier from doing so.
What Free Shipping Does Not Automatically Include
Free shipping does not automatically include special delivery services, indoor delivery, or additional handling beyond standard freight delivery.
Inside Delivery
Delivery inside the house is not included by default. It may be available by prior arrangement and for an extra charge.
Difficult Access
Remote, narrow, restricted, or difficult-access locations may require additional delivery review or fees.
Non-Standard Requests
Special delivery timing, additional handling, or delivery conditions outside standard freight service may require extra charges.
Before Accepting Delivery
Please inspect your delivery carefully before signing. Cabinet orders are large freight shipments, and proper inspection helps protect your order if a shipping claim is needed.
Count the Boxes
Confirm the number of delivered boxes and compare them with the delivery paperwork.
Check for Visible Damage
Look for dents, crushed boxes, broken packaging, torn wrap, or other visible signs of damage.
Note Issues Before Signing
Any visible damage or missing boxes should be noted on the delivery documents before signing.
Take Photos
Photos of packaging, labels, and damaged areas can help speed up review if a claim is needed.
Important Delivery Disclaimer
Free shipping eligibility does not guarantee that every delivery address qualifies for standard delivery service without additional review. Delivery access, truck restrictions, carrier limitations, non-standard product size, special service requests, or difficult delivery conditions may affect final delivery terms.
For complete delivery, damage, claim, return, and cancellation terms, please review our full Shipping and Return Policy.
Frequently Asked Questions
Does free shipping apply to every order?
Free shipping applies to qualifying orders valued at $2,400 or higher, subject to standard delivery terms and the full Shipping and Return Policy.
Do you ship to Alaska or Hawaii?
Shipping is made to one of the 48 contiguous states, excluding Alaska and Hawaii.
Will the driver bring the order inside my home?
No. Delivery inside the home is not included by default. Inside delivery may be available by prior arrangement and for an additional charge.
Can the order be left in my garage?
Some shipping companies may leave the order in the garage when access is available and nothing prevents them from doing so, but this is not guaranteed.
Where can I find the full shipping policy?
You can review the full policy here: Shipping and Return Policy.
Have Questions About Delivery?
Contact us before placing your order if you are unsure whether your delivery address can accommodate freight delivery or if you need special delivery arrangements.
Email Customer Support Call 800-716-3577